Nibucopenhagen.com delivers to all destinations in Europe and the USA. Please choose to which country you would like the products delivered to and the exact shipping cost will automatically appear.
Yes, it is safe. The security of your data is very important for nibucopenhagen.com. Your payment details are only used to process the payment of your order. We use SSL encryption to transfer your personal data. We also provide the new security methods “Verified by Visa” and “MasterCard SecureCode”
When you reach the payment page where you enter your payment details you will be able to enter your coupon code at the top of the page. If the code is not applied at this point, we cannot apply it to the same order later. You can of course use it on your next purchase on nibucopenhagen.com.
Nibucopenhagen.com accepts following payments:
- Dankort Visa/DankortVisa
- Electron Mastercard
- American Expres
Yes – Nibucopenhagen.com accept credit cards issued in the EU and the USA.
NO – Nibucopenhagen.com is only available to purchase online.
If you do not find answers to your questions, please do not hesitate to contact us on firstname.lastname@example.org. We aim to reply to all e-mails within 24 hours during weekdays.
Yes. However, we often ship the items the same day that we receive your order, and can therefore not guarantee that we are able to cancel your order before it is shipped. If you want to cancel your order, please contact our customer service at email@example.com as quickly as possible.
If we are not able to cancel your order prior to shipment, you can just refuse to accept the shipment. Thereafter the shipment will automatically be returned to Nibucopenhagen.com and you will be contacted by a service representative when it is received to arrange for your refund. Please note it can take up to 1 month before we receive your return package, if you have denied or don’t choose to pick up your package. If you want to return your goods after receiving the order, you always have 90 days to return your goods.
An e-mail with your confirmation details will be send to you, after the successful placement of an order. Please note that the order confirmation may be caught in your spam filter. If you do not receive an order confirmation, please contact firstname.lastname@example.org.
When you place your order your card will be authorized, and you will receive a confirmation e-mail once your order has been successful completed. Payment will not be taken before we send your order. If your card is not authorized, payment will not be taken. If this is the case, you will not be able to place your order.
If you want to return a product, you can do so within 90 days after receipt. If you need to wear the clothes or boots to check whether the size fits, this is of course OK, but this should be done in a manner that does not damage the shoes or clothes. Please note we only accept return of products that are undamaged and which has undamaged packaging. If you wish to return the product, please use the enclosed return form, which you received with your order. Please note that you are responsible for paying the return freight. If you live in Denmark, you can buy a return label to GLS here.
Please return products to: (Please note the return label you can buy to GLS at the link mentioned above, our return address is already added)
Att.: Nibu Copenhagen
Note! We do not accept packages sent to us without delivery to our return address.
Nibucopenhagen products are designed in Copenhagen, Denmark and produced in China.